Legal notice and terms — Newchoicepilot

Legal information for consumers and suppliers in Australia. This document summarizes obligations, rights, data protection and complaint mechanisms applicable to our custom furniture services.

  • Company name: Newchoicepilot S.R.L.
  • CUIT: 30-12345678-9
  • Address: Santa Fe Avenue 2456, 5th Floor, Buenos Aires, C1123AAR
Consumer rights Data protection
Custom furniture workshop
Legal representative

Legal representative and contact details

Legal Representative: Eng. María Costa. Email: legal@newchoicepilot.pro. Phone: +61738526741. Any judicial or extrajudicial notification must be sent to the legal address indicated.

Commercial registry:Registered in the corresponding Public Registry. Main activity: manufacturing and sale of custom furniture.

General terms and conditions of sale

Sales made through our site or by quote are subject to these terms and to the Consumer Protection Law (Law 24.240) when the purchaser is an end consumer.

  • Advertised prices may vary and will be confirmed in the final quote.
  • Delivery times are estimated from confirmation of the order and payment of the agreed deposits.
  • Quotes: validity, scope and adjustments for actual measurements or requested materials.
Manufacturing process

Consumer rights (AUS)

In compliance with Law 24.240 and complementary regulations, consumers have rights to information, safety, repair, and complaint mechanisms. We guarantee attention to complaints and solutions in accordance with current regulations.

To initiate an administrative complaint or request repair, write toreclamos@newchoicepilot.proor see the Contact section.

Customer and seller

Personal data protection

Newchoicepilot complies with Law 25.326 (Personal Data Protection) and its complementary regulations. The data collected will be used for order management, quotes and customer service.

You may exercise your rights of access, rectification, updating and deletion by sending your request toprivacy@newchoicepilot.proor by reviewing ourPrivacy Policy.

Applied principles
  • Purpose and proportionality
  • Secure data retention
  • Guaranteed access, rectification, cancellation and opposition rights

Delivery, warranties and returns

Warranties are granted in accordance with applicable legislation and the express terms of the quote. Custom furniture, due to its personalized nature, may have special conditions for exchanges and returns.

Before accepting work, the customer will be informed about repair times, warranties on labor and materials, and any applicable exclusions.

ItemTimeframe
Repair for defectsDepending on case (communication within 72 h)
Prior claimInitial contact 30 days
Manufacturing warrantyAccording to quote

Frequently asked questions (FAQ)

Send your complaint to reclamos@newchoicepilot.pro with photos and a description. We will respond shortly and inform you of the steps according to the Consumer Protection Law.

We retain name, contact, delivery address and technical order data to comply with the contract and legal obligations. You can request deletion or rectification at privacy.html.

For disputes, the parties agree to submit to the ordinary courts of Sydney, with express waiver of any other jurisdiction if the law permits.

Jurisdiction and dispute resolution

We promote the out-of-court settlement of disputes through mediation and consumer protection bodies before resorting to judicial proceedings, where applicable. In any case, the laws of Australia apply.

Consumer service bodies: National Consumer Protection Directorate and competent state bodies.

Legal advice