Legal notice and terms — Newchoicepilot
Legal information for consumers and suppliers in Australia. This document summarizes obligations, rights, data protection and complaint mechanisms applicable to our custom furniture services.
- Company name: Newchoicepilot S.R.L.
- CUIT: 30-12345678-9
- Address: Santa Fe Avenue 2456, 5th Floor, Buenos Aires, C1123AAR
Legal representative and contact details
Legal Representative: Eng. María Costa. Email: legal@newchoicepilot.pro. Phone: +61738526741. Any judicial or extrajudicial notification must be sent to the legal address indicated.
Commercial registry:Registered in the corresponding Public Registry. Main activity: manufacturing and sale of custom furniture.
General terms and conditions of sale
Sales made through our site or by quote are subject to these terms and to the Consumer Protection Law (Law 24.240) when the purchaser is an end consumer.
- Advertised prices may vary and will be confirmed in the final quote.
- Delivery times are estimated from confirmation of the order and payment of the agreed deposits.
- Quotes: validity, scope and adjustments for actual measurements or requested materials.
Consumer rights (AUS)
In compliance with Law 24.240 and complementary regulations, consumers have rights to information, safety, repair, and complaint mechanisms. We guarantee attention to complaints and solutions in accordance with current regulations.
To initiate an administrative complaint or request repair, write toreclamos@newchoicepilot.proor see the Contact section.
Personal data protection
Newchoicepilot complies with Law 25.326 (Personal Data Protection) and its complementary regulations. The data collected will be used for order management, quotes and customer service.
You may exercise your rights of access, rectification, updating and deletion by sending your request toprivacy@newchoicepilot.proor by reviewing ourPrivacy Policy.
Applied principles
- Purpose and proportionality
- Secure data retention
- Guaranteed access, rectification, cancellation and opposition rights
Delivery, warranties and returns
Warranties are granted in accordance with applicable legislation and the express terms of the quote. Custom furniture, due to its personalized nature, may have special conditions for exchanges and returns.
Before accepting work, the customer will be informed about repair times, warranties on labor and materials, and any applicable exclusions.
| Item | Timeframe |
|---|---|
| Repair for defects | Depending on case (communication within 72 h) |
| Prior claim | Initial contact 30 days |
| Manufacturing warranty | According to quote |
Frequently asked questions (FAQ)
Jurisdiction and dispute resolution
We promote the out-of-court settlement of disputes through mediation and consumer protection bodies before resorting to judicial proceedings, where applicable. In any case, the laws of Australia apply.
Consumer service bodies: National Consumer Protection Directorate and competent state bodies.